Assessor Resource
TLIL2008A
Complete routine administrative tasks
Assessment tool
Version 1.0
Issue Date: May 2024
Work must be carried out in accordance with the relevant regulations and workplace procedures.
Work is performed under supervision. It involves the application of the basic principles and routine procedures to complete routine administrative tasks in a transport, warehousing, distribution and/or storage organisation.
This unit involves the skills and knowledge required to complete routine administrative activities in a transport, warehousing, distribution and/or storage workplace, including receiving and distributing incoming mail, receiving and despatching outgoing mail, filing documents, and receiving and relaying written and oral messages. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
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